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Operations Interface Specialist
2 months ago
We are seeking a highly skilled and experienced Operations Interface Specialist to join our Ground Transport team at Melbourne Airport. As a key member of our team, you will be responsible for providing operational project interface across all Landside facilities and specified Terminal projects.
Key Responsibilities- Business & Product Improvements
- Develop and deliver business improvements across the Ground Transport operations, including processes, systems, people, and infrastructure projects from inception to delivery.
- Project Interface
- Manage the delivery of Ground Transport and other Business Unit projects from design to delivery, ensuring operational readiness and airport transition activities are successfully completed.
- Operational Readiness
- Manage the consistent delivery of Operational Readiness and Transition (ORAT) for Ground Transport, ensuring customer impact, readiness, cost, compliance, and efficient operations across the precinct.
- Reputational Management & Risk Mitigation
- Manage the operational readiness interface of Ground Transport and other Business Unit projects, ensuring compliance and risk mitigation perspectives are considered throughout the project lifecycle.
- Stakeholder Management
- Ensure effective delivery of stakeholder management and communications strategy for relevant Ground Transport projects.
- Develop and implement construction projects, process, and operational improvement initiatives, ensuring alignment with airport policies and procedures.
- Good knowledge and experience within an airport operations or customer/operations delivery environment.
- Frontline experience in supporting the development of right solutions and operating models.
- Stakeholder management skills - internal and external.
- Experience in designing functional work areas.
- A background in working on large-scale projects from initiation to completion.
- Past experience in coordinator/advisor type roles.
Melbourne Airport (Australia Pacific Airports Corporation) is a premier transport hub and Victoria's gateway to the world. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation.
We are a dynamic and fast-paced place to work, with a friendly, high-performance culture that encourages all of our employees to Be You, Think Big, Own it, and Work Together.
We offer a range of benefits, including access to airport car parking, hybrid flexible working arrangements, airport holiday, wellness day, discounted onsite childcare, mental health and well-being initiatives, employee assistance program, career and professional development, active social culture, and signature experiences.
We are committed to weaving Diversity into our DNA and strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.
