Excellence in Service Delivery Manager
1 week ago
Service Excellence Manager
We are seeking a qualified professional to lead our team in improving service delivery for regional mental health services. The successful candidate will ensure high-quality standards and practices, providing advice, expertise, and support to senior executives.
Main Responsibilities:
- Liaise with healthcare professionals, service providers, and the community to enhance service delivery.
- Provide leadership and guidance on clinical areas of risk, safety, and quality initiatives across regional services.
- Develop a culture of safety, quality, and risk management aligned with national standards and frameworks.
Requirements:
- A recognized qualification in Social Work, Occupational Therapy, or Psychology (AHP4 level) or eligibility for registration as a Nurse with the Nursing and Midwifery Board of Australia and a Graduate Diploma in Mental Health Nursing (RN4 level).
- Demonstrated expertise in mental health practice and strong leadership abilities, including communication, problem-solving, conflict resolution, and negotiation skills.
Please note:
- This is a short-term contract position.
- The successful candidate will be required to hold a Working With Children Check and a National Police Certificate.
- Aboriginal and Torres Strait Islander applicants are encouraged to apply.
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