Motor Claims Process Optimisation Specialist

2 days ago


Melbourne, Victoria, Australia Youi Full time

Unlock a rewarding career with Youi, a pioneering insurer in the Australian market.

About the Role

We're seeking an exceptional Network Repairer Performance Consultant to join our team. In this pivotal role, you'll drive efficiency and excellence in our motor claims processes.

You'll be at the forefront of innovation, leveraging data insights to streamline repair times and costs. Collaborating with motor assessors and repairer networks, you'll deliver high-quality outcomes that exceed customer expectations.

The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for performance optimisation.

Key Responsibilities:
  • Conduct thorough vehicle damage assessments
  • Manage a network of smash repairers, ensuring quality and compliance
  • Oversee the claims process, detecting and preventing fraud
  • Achieve fast turnaround times while controlling costs
About You

To succeed in this role, you'll need:

  • A motor trade qualification in Panel Beating and/or Spray Painting
  • Experience in assessing or estimating roles, preferably with Audanet expertise
  • Exceptional relationship-building skills
Culture and Benefits

You'll enjoy:

  • A fully maintained company car, fuel card, and latest mobile business tools
  • A 9-day fortnight roster, including every second Friday off
  • 22 days' annual leave, plus volunteer leave and regular salary reviews
  • A dynamic, supportive work environment with opportunities for growth and development
  • A competitive bonus structure, allowing you to earn above your salary
At Youi

We value diversity, individuality, and innovative thinking. Our core values of being dynamic, human, honest, and passionate guide everything we do. If you're looking for a place where you can grow and thrive, consider joining our team.



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