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Facilities Director
3 weeks ago
The successful applicant will lead the management team to deliver high-quality aged care services. This is a pivotal role requiring a resilient and hands-on leader who is passionate about continuous improvement, leading people, and ensuring the best standard of person-centred care.
Key Responsibilities:- Ensure a strong focus on person-centred care through exceptional client service delivery while maintaining clinical standards and accreditation requirements.
- Lead the facility, ensuring the right staff are in the right roles, and a focus on employee engagement, wellbeing, and development.
- Role model organisational values to ensure they are ingrained and 'lived' throughout the facility
- Oversee and deliver high-quality services to clients, ensuring sustainability and growth.
- Ensure services meet targets and report to funding bodies, promptly identifying risks for senior management.
- Monitor financial results, lead projects to improve financial performance, and address issues or service gaps.
- Build and maintain community relationships, advocating for service recipients and maximising occupancy where possible.
- Promptly resolve client and stakeholder complaints and incidents.
- A passion for Aged Care and the ability to role model organisational values.
- Tertiary qualification in Nursing, Allied Health, or Health Management.
- Proven experience in leading high-quality aged care services, driving process, systems, and behaviour change in a complex environment.
- Strong knowledge in specialist Dementia Care and Palliative Care.
- Comprehensive knowledge of contemporary aged care, including funding systems, the Aged Care Act, and Accreditation Standards.
- Excellent leadership skills with the ability to ensure the right people are in the right roles and maintain high levels of employee engagement.
- Strong skills in financial management, risk, compliance, and quality.
- Exceptional customer and stakeholder management skills.
- Tertiary qualifications in business (highly advantageous).
- Membership of a recognised professional association (highly advantageous).
