APAC Service Delivery Leadership Position

1 week ago

Sydney, New South Wales, Australia beBeeServiceDelivery Full time $180,000 - $220,000

Transform your career by leading a high-performing team in the APAC region, driving customer satisfaction and revenue growth through exceptional service delivery.

About this role
  • Reports to: Senior Client Services Executive
  • Direct Reports: Team leads, Product Specialists, Technical Specialists, Programmatic Technical Specialists and Technical Specialists

Main Responsibilities:

  1. Develop and implement regional service strategies aligned with business objectives, ensuring seamless execution and continuous improvement.
  2. Maintain strong relationships with key clients and stakeholders, fostering trust and loyalty through exceptional communication and interpersonal skills.
  3. Drive team performance, providing coaching and development opportunities to enhance individual and team capabilities.
  4. Foster a culture of innovation, collaboration, and continuous improvement, staying ahead of industry trends and market demands.

Requirements:

  • Proven experience in a leadership role, with a track record of success in service delivery and team management.
  • Strong understanding of the out-of-home and retail media industries, including current market trends and competitor analysis.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.

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