Store Operations Coordinator

7 days ago

Wagga Wagga, Australia beBeeCustomer Full time $60,000 - $80,000
Job Description

As an integral part of our customer-facing team, the Operations Team Member plays a vital role in delivering store operations activities in support of a sales-focused culture and profitable sales growth.

The successful candidate will effectively deliver store administration in line with standard procedures, including cash handling and banking integrity, tendering transactions, systems access and data integrity, store web sales and extended warranty claims, telephone management and enquiries, marketing and promotional activity, and contributing to financial performance through effective inventory management and management of controllable expenses.

Key responsibilities include managing all sales channel fulfillment in line with procedures, working collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer, and effectively resolving customer complaints and queries as required.

Required Skills and Qualifications
  • Customer Focus: The ability to do everything through the eyes of the customer.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Demonstrate Self-Awareness: Using feedback and reflection to gain insight into personal strengths and weaknesses.
Benefits

Our team members enjoy a range of benefits, including competitive remuneration, generous sales commission, and other fantastic incentives to celebrate success. We also offer access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group.

Additionally, we provide 12 weeks paid parental leave for eligible primary carers, and we embrace flexibility and offer hybrid working models for eligible roles. Our Employee Assistance Program provides counselling and a wide array of other wellbeing resources for our team members and their families.

Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community. We are committed to sustainability and are on track to reach our goal of net zero carbon emissions by 2030.

Others

At [Company], we value diversity and inclusion, and we strive to create a work environment that promotes these values. If you are interested in this opportunity, please don't hesitate to apply.

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