Service Excellence Leader

4 days ago

Midland, Western Australia beBeeCustomer Full time $45,000 - $60,000

Empowering Customer Experience Specialists

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We believe in fostering a culture where every customer interaction is a positive and memorable experience. As an Assistant Manager, your focus will be on delivering exceptional service and creating lasting impressions.

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Collaborating with the store manager, you'll help cultivate a team that shares a passion for providing outstanding customer experiences. Contributing to a supportive environment where each visit goes beyond a transaction is key.

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Your role also involves supporting the store manager in building connections within the local community, with other businesses, and charity organizations. Your commitment to outstanding customer service will drive business growth.

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As an Assistant Manager, you'll assess progress towards objectives and help shape the team structure for optimal performance. Recruitment and upskilling of team members will be part of your responsibility, aligning roles and staff to meet the store's needs.

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Key Responsibilities:

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  • Deliver exceptional customer service and create memorable experiences.">
  • Cultivate a team that shares a passion for making every customer visit special.">
  • Support the store manager in building connections within the local community and with other businesses and charities.">
  • Assess progress towards objectives and help shape the team structure for optimal performance.">
  • Recruit and upskill team members to align roles and staff with store needs.">
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What We Offer:

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A positive and inclusive work environment where every voice is valued.

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The opportunity to contribute to business growth through outstanding customer service.

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Professional development opportunities to enhance your skills and knowledge.

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