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Customer Experience Specialist

2 weeks ago

Newcastle, New South Wales, Australia beBee Careers Full time
Customer Experience Specialist

We are looking for individuals who share our passion for delivering exceptional customer experiences. As a Customer Experience Specialist, you will play a key role in bringing customers' visions to life by engaging with them to understand their needs and providing personalized styling solutions.

The ideal candidate will have a strong ability to communicate effectively and build rapport with customers. They will also possess excellent sales skills and the confidence to exceed targets. Additionally, they should have a keen eye for detail and be able to balance customer care and administrative duties.

Key Responsibilities:

* Engage with customers to understand their needs and provide personalized styling solutions
* Build strong relationships with customers through effective communication and follow-up
* Meet or exceed sales targets through proactive selling and negotiation skills
* Balance customer care and administrative duties to ensure seamless customer experience

Requirements:

* At least two years of retail experience, preferably in home/lifestyle products
* Excellent communication and interpersonal skills
* Strong sales and negotiation skills
* Ability to work in a fast-paced environment and meet deadlines
* Physical stamina to handle lifting and working in a physical environment

Benefits:

* Enviable team member discounts on our fabulous products
* Holistic wellbeing programs to support your overall health and wellbeing
* Discounted health insurance with a leading provider
* Flexible work arrangements to achieve work-life balance