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Senior Credit Controller
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Job Summary
We are seeking a highly skilled Senior Credit Controller to join our team at AXA Group. As a Senior Credit Controller, you will be responsible for managing a large portfolio of clients, including major multinational companies, and ensuring timely collection of premiums.
Key Responsibilities
- Monitor and manage premiums that fall due or are overdue, ensuring prompt collection and minimizing debtors.
- Liaise with underwriters, brokers, and management to progress the collection process and resolve any discrepancies.
- Reconcile brokers' statements and payments made to offshore service centers, ensuring accuracy and efficiency.
- Monitor and match receipts and unallocated receipts, identifying any inconsistencies or inaccuracies.
- Collaborate with the team responsible for premium booking and resolving discrepancies, accelerating the collection process on aged debt.
- Prepare and submit monthly reporting on credit control balances to the APAC Credit Control Manager.
- Review premium status and respond to operations before settlement of claims and refund premiums.
- Participate in ad-hoc projects as directed by the APAC Credit Control Manager.
- Adhere to all internal company procedures, including administrative procedures, expenses, and health and safety protocols.
- Represent the AXA Group in a professional and appropriate manner, upholding the company's values and standards.
Requirements
- Proven experience in a similar role, with a strong background in insurance and financial services.
- Excellent communication skills, with the ability to present to internal and external audiences.
- Advanced knowledge of Microsoft Office programs, including Excel, Outlook, Word, and PowerPoint.
- Ability to work effectively in a team, taking ownership of work and identifying opportunities for improvement.
- Resilient and adaptable style, with a track record of remaining calm in demanding circumstances.
- Strong desire to challenge and deliver results, with a focus on excellence and customer satisfaction.
About AXA Group
AXA Group is a leading global insurance company, providing innovative risk solutions to mid-sized companies, multinationals, and individuals. We combine a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business.
