
Medical Office Coordinator
6 days ago
Job Title:
Medical Office Coordinator
">About the Role:
We are seeking a highly skilled and organized Medical Office Coordinator to join our team. The ideal candidate will have previous experience in a medical environment and possess excellent communication and organizational skills.
Key Responsibilities:
- Create a welcoming environment for patients by managing patient data, appointments, procedures, clinical files, correspondence, and accounts efficiently.
- Schedule and manage patient bookings using software, providing quotations to patients on medical procedures as required.
- Coordinate procedure lists, liaise with patients regarding procedures, and manage patient invoicing and receipting of consultations.
- Complete end-of-day reconciliations (eftpos, credit card, and cash) and maintain accurate records.
- Ensure the general tidiness and cleanliness of practice premises, requisitioning office supplies as needed.
- Provide ongoing administration support to the Practice Manager and Supervisor, assisting the doctor with schedule management.
Requirements:
- Previous experience as a Medical Receptionist in a medical environment.
- 'Can-do' attitude, excellent work ethic, and integrity.
- Passionate about providing exceptional customer service, with excellent people skills to relate well to patients, staff, and healthcare professionals.
- Compassionate, empathetic, and warm disposition, with a high standard of personal integrity, trustworthiness, loyalty, and honesty.
- Immaculately presented with a professional demeanor, able to maintain strict confidentiality regarding patient and practice matters.
- Excellent organizational and time management skills, able to work independently and as part of a team, with great attention to detail.
- Able to connect and interact with people of all ages, backgrounds, and personalities, with problem-solving skills and thinking outside the square.
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