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Store Manager: Fremantle

2 months ago


Perth, Western Australia Kathmandu Full time

Job Summary:

We are seeking a highly motivated and experienced Store Manager to lead our Fremantle store team. As a key member of our retail team, you will be responsible for driving sales, improving customer satisfaction, and ensuring the successful operation of the store.

About the Role:

  • Lead and motivate a diverse team of retail professionals to achieve sales targets and provide exceptional customer service.
  • Develop and implement sales strategies to drive revenue growth and improve customer engagement.
  • Work closely with the Regional Manager to ensure the store is running efficiently and effectively.
  • Represent the store and support the wider network in the development and execution of initiatives and processes.
  • Train, mentor, and coach team members to work towards goals and succession planning.
  • Create an enjoyable experience for each and every customer.

Requirements:

  • Previous management experience in a retail or customer service environment.
  • Proven ability to lead, motivate, and build sales and service through exceptional store management.
  • Exceptional problem-solving abilities and a proactive outlook.
  • Sound knowledge of retail requirements, including POS, stock control, cash handling, security, and store presentation.
  • Demonstrated experience working to targets and KPIs and fostering a high-performance culture.
  • Genuine passion for our products and what we stand for as a business.

About Kathmandu:

Kathmandu is a leading global outdoor lifestyle brand that is passionate about improving the wellbeing of the world by getting more people outdoors. We're committed to creating the best sustainably made outdoor gear to help people experience nature's benefits more often.