Service Delivery Specialist

3 days ago


West Gosford, New South Wales, Australia Kennards Hire Full time

Service Delivery Specialist

We are seeking a motivated and customer-focused Service Delivery Specialist to join our team in West Gosford. As a critical link between our branch, customers, and their projects, you will play a key role in delivering exceptional service and ensuring our equipment is ready for hire.

About the Role

  • Instruct and demonstrate to customers on how to safely use our equipment.
  • As the Driver, perform pickup and delivery of equipment from customer sites, which includes safely loading and unloading of equipment.
  • Provide exceptional customer service in all customer interactions.
  • Maintain the high standard and quality of equipment through regular servicing and minor repairs.
  • Perform cleaning of branch facilities and maintenance of equipment as required.
  • Perform equipment 'check in' and 'check out' inspections.

About You

  • Successful applicants have come from various backgrounds such as; Customer service, building & construction, hospitality, retail, driver, landscaping, trade & maintenance.
  • A valid driver's licence.
  • The availability to work Saturdays.
  • This role requires some physical components including lifting and standing on your feet for long periods. A level of physical fitness is required and the ability to pass a drug test.
  • Strong communication skills.
  • Be proactive and keen to learn new skills.
  • An interest in machinery and equipment, although training will be provided.
  • A positive attitude and team player.

What We Offer

  • A competitive hourly rate of $30-$40 per hour, depending on experience.
  • All the training and development you need to build a successful career with us.
  • Pathways to pursue your career, nationally and internationally.
  • Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty).
  • Opportunity for profit share.
  • Great employee discount rates on our hire gear.
  • Our annual awards night, team BBQs and many other fun social events.

Why Choose Kennards Hire?

We are a family-owned business with over 2,000 team members located at over 200 sites and branches across Australia and New Zealand. Our mission is clear: we want to be the best hire company in the world. We're committed to growing sustainably and innovating in ways that benefit our people, our customers, and our business. With us, you'll be trusted as part of our family, supported to lead in many ways, and have opportunities to develop and grow your expertise.



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