Client Service Professional

7 days ago


Albury, Australia beBeeClientFocused Full time $62,883 - $84,422

This role aligns with the organization's goal of enhancing diversity in the workplace by employing more Aboriginal and Torres Strait Islander people.

Job Summary:
  • Deliver exceptional service to clients via telephone, providing support on tax, superannuation, and registration matters
  • Process account activities received through various channels, including phone, paper, web-chat, email, and online portals
  • Utilize good judgment and apply relevant policies and procedures to inform decision-making
  • Be responsive and adaptable to changing client and business needs, managing competing priorities to achieve desired outcomes

The successful candidate will collaborate as part of a team, sharing knowledge to resolve issues and contribute to continuous improvement. This role may be offered on an ongoing or non-ongoing basis in multiple locations across Australia.

Key Responsibilities:
  • Support clients with their tax, superannuation, and registration obligations
  • Process account activities efficiently
  • Make informed decisions using good judgment and applicable policies
  • Stay adaptable and respond effectively to changing client and business needs

This role requires collaboration and teamwork to deliver results and drive continuous improvement.

Working in this role, you will have the opportunity to work with a diverse group of people and make a positive impact on the community.

The organization is committed to creating a supportive and inclusive environment for its employees.



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