Seasoned IT Professional Wanted: Computer Systems Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeComputerSystems Full time $60,000 - $100,000
Job Title

We are seeking a seasoned IT professional to join our team as a Computer Systems Specialist.

Key Responsibilities:
  • Deliver first-line support for PC and Macbook systems.
  • Troubleshoot hardware, software, and peripherals via ticketing queues, email, and direct correspondence.
  • Install and maintain applications and current operating systems.
  • Collaborate with global IT teams to ensure infrastructure maintenance.
  • Deploy technical hardware, including PCs, Macbooks, iOS devices, printers, mobiles, and VoIP phones.
  • Manage virtualized servers and infrastructure.
  • Automate tasks and identify process improvements.
  • Document and prepare FAQs for studio staff and IT teams.
  • Manage IT equipment and license inventory.
Requirements:
  • Previous experience as a computer technician in a technical support role.
  • Excellent knowledge of MS products (Windows 11, Office 365, and Visual Studio).
  • Understanding of networking protocols (TCP, UDP, DNS, TLS, HTTP, FTP, SMB, etc.).
  • Working knowledge of public key cryptography, certificate chains, and signatures.
  • Experience with PowerShell scripting.
  • Knowledge of the mobile market (devices, iOS, and app stores).
  • Able to work under pressure in an ever-changing environment.
  • Highly motivated, proactive, and able to work independently.

Additional Experience is advantageous if you have:

  • Knowledge of gaming development processes, game engines, and content creation software.
  • Understanding of version control systems, such as Git and Perforce.
  • Knowledge of AV equipment, including audio mixing.

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