Frontline Facilities Ambassador

4 weeks ago


Melbourne, Victoria, Australia World Vision Full time

**Unlock a Meaningful Career at World Vision**

We are seeking an enthusiastic and organized individual to join our team as a Frontline Facilities Ambassador. Based in Burwood East, you will be the face of our organization, providing exceptional support to staff, contractors, and visitors.

This is a fantastic opportunity to embark on a rewarding career journey with World Vision, one of Australia's leading humanitarian organizations. As a Frontline Facilities Ambassador, you will play a vital role in enabling our mission to empower Australians to create meaningful change for vulnerable children and adults worldwide.

**What We Offer**

In addition to a competitive salary ($60,000 - $70,000 per annum), you can look forward to a range of benefits, including flexible working arrangements, free on-site parking, and an onsite café for our employees.

**Key Responsibilities**

Your key responsibilities will include:

  • Providing exceptional customer service and support to staff, contractors, and visitors
  • Maintaining a high level of professionalism, warmth, and approachability in all interactions
  • Ensuring seamless day-to-day operations, including administrative tasks and facility management
  • BUILDING STRONG RELATIONSHIPS WITH STAFF, CONTRACTORS, AND VISITORS
  • Contributing to a safe and inclusive work environment

**Requirements**

To be successful in this role, you will need:

  • A minimum of 2 years' experience in a reception or customer service role
  • Experience in admin functions, including invoicing processing
  • Demonstrated 'service excellence' experience, attitude, patience, and ability to build rapport with a wide range of internal and external customers
  • High-level computer literacy, including Office365, email, internet systems, and Excel
  • Ability to work with business processes and systems, respond quickly, and think critically
  • Strong communication and problem-solving skills

**About Us**

World Vision is a Christian organization that empowers everyday Australians to create meaningful change for children through relief, development, and advocacy work. Join us in making a difference in the lives of vulnerable children and adults around the world.



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