Digital Workplace Architect

1 week ago

Melbourne, Victoria, Australia Prosa Ung Full time
About the Role

We are seeking a highly skilled Digital Workplace and Capability Architect to join our team at Prosa Ung. As a key member of our organization, you will be responsible for designing and implementing integrated digital workplace solutions and capability frameworks that align with our strategic goals.

Key Responsibilities
  • Design and enhance digital workplace solutions to improve system interoperability, streamline workflows, and optimize data flow across platforms such as Share Point, Confluence, Service Now, and Workday, in addition to AI tools.
  • Lead the development and maturation of user-centric Knowledge Management (KM) systems, integrating AI to enhance content accessibility, scalability, and security.
  • Optimize enterprise systems, enhance employee experience, and integrate HR, IT, and Knowledge Management systems using AI to improve operational efficiency.
  • Stay updated on the latest advancements in AI, Knowledge Management, and Capability Frameworks, while being agile and adaptable.
  • Lead initiatives, test, and scale new ways of working, and act as a key influencer to secure stakeholder buy-in and drive organizational success.
Requirements
  • Tertiary qualifications in Human Resources, Business, Education, Computer Science, Information Systems, or a related field.
  • Minimum 2 years of experience in at least three of the following: HR, Learning & Development, IT/Technology, AI.
  • Experience managing complex projects across cross-functional teams, especially in customer service or call centre environments.
  • Exceptional organizational skills and attention to detail.
  • Ability to analyze data and insights to drive informed decision-making.
  • Ability to adapt to change and thrive in a fast-paced environment.
What We Offer
  • A six-month fixed-term contract.
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative team.
  • Professional development and growth opportunities.
How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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