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Digital Workplace Architect
2 months ago
We are seeking a highly skilled Digital Workplace and Capability Architect to join our team at Prosa Ung. As a key member of our organization, you will be responsible for designing and implementing integrated digital workplace solutions and capability frameworks that align with our strategic goals.
Key Responsibilities- Design and enhance digital workplace solutions to improve system interoperability, streamline workflows, and optimize data flow across platforms.
- Lead the development and maturation of user-centric Knowledge Management (KM) systems, integrating AI to enhance content accessibility, scalability, and security.
- Optimize enterprise systems, enhance employee experience, and integrate HR, IT, and Knowledge Management systems using AI to improve operational efficiency.
- Stay updated on the latest advancements in AI, Knowledge Management, and Capability Frameworks, while being agile and adaptable.
- Develop and implement AI-driven solutions to automate tasks, improve predictive analytics, and optimize KM and capability systems.
- Tertiary qualifications in Human Resources, Business, Education, Computer Science, Information Systems, or a related field.
- Minimum 2 years of experience in at least three of the following: HR, Learning & Development, IT/Technology, AI.
- Experience managing complex projects across cross-functional teams, especially in customer service or call centre environments.
- Exceptional organisational skills and attention to detail.
- Ability to analyse data and insights to drive informed decision-making.
- Ability to adapt to change and thrive in a fast-paced environment.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please apply today.
