Operations Team Lead

3 weeks ago


Perth, Western Australia Amazon Commercial Services Pty Ltd Full time

About the Role

Amazon Commercial Services Pty Ltd is seeking an experienced Operations Supervisor to join our team at our Fulfillment Center in Perth. As an Operations Supervisor, you will support the Area Manager and be responsible for specific process paths.

Key Responsibilities

  • Support and work in Inbound, including other departments as required
  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
  • Providing coverage for Area Managers
  • Providing policy follow-up, attendance tracking (duties do not extend to discipline)
  • Tracking and reporting of ATS/labor hours
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance
  • Participating in Operational Excellence initiatives in some capacity
  • Fully understanding workflow and daily production goals
  • Assisting in keeping work area clean and organised
  • Identifying and addressing safety hazards within the work area
  • Coaching associates to work safely at all times
  • Referring all job injuries immediately to area manager

Basic Qualifications

  • Previous experience leading teams
  • Availability to work 38 hours+/week, and overtime as required
  • Comfortable in lifting up to 22 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation
  • Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
  • Experience working with computers and Microsoft Office (Outlook, Word, Excel)

Preferred Qualifications

  • Leadership experience directly managing others
  • Experience working within a similar field (manufacturing/distribution/warehousing/large retail)
  • Experience with performance metrics and lean process improvement

Acknowledgement of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


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