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Test Coordinator

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Melbourne, Victoria, Australia beBeeCustomerService Full time $37,293 - $79,123
Job Overview

This is a casual position that requires exceptional customer service skills and maintaining a secure test environment.

Key Responsibilities:
  • Ensure compliance with all testing procedures and company policies.
  • Verify candidates' identification and assist them in setting up for their test.
  • Explain exam procedures to candidates during the testing process.
  • Troubleshoot technical issues with internal departments.
  • Escalate policy breaches to relevant business personnel.
  • Perform light housekeeping duties, such as vacuuming and sanitizing keyboards.
Required Skills and Qualifications:
  • A high school diploma or equivalent is required.
  • Minimum 1 year of customer service experience is preferred.
  • Experience proctoring or invigilating exams is highly desirable.
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook) is necessary.
  • Ability to sit for long periods and lift up to 20 pounds independently.