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Business Systems Support Specialist
2 months ago
Fuse Recruitment is seeking a highly skilled Business Systems Support Specialist to join our team. As a Business Systems Support Specialist, you will play a critical role in providing technical support to our insurance brokers, ensuring they have the necessary tools and resources to succeed.
Key Responsibilities- Provide Level 1 systems support to internal users, particularly insurance brokers, to resolve technical issues and improve system performance.
- Collaborate with other IT team members to enhance system performance and user experience.
- Work closely with brokers to ensure they have the necessary support and guidance when using systems.
- Assist with troubleshooting and resolving technical issues related to the company's in-house systems.
- Desired degree in Computer Science, Information Technology, or a related field.
- 2 years of experience in Systems or Business Support.
- 12 months experience in financial services business.
- Strong communication skills with the ability to effectively assist and guide users.
- Knowledge of insurance broking is preferred.
- Competitive salary and benefits package.
- Dynamic and supportive work environment within a fast-growing company.
- Hybrid work arrangement for better work-life balance.
- Opportunities for professional development and growth.
- Be part of a team working on cutting-edge technology in one of Australia's largest independent brokerages.