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Business Systems Support Specialist

2 months ago


Eastern Suburbs, Australia Fuse Recruitment Full time
About the Role

Fuse Recruitment is seeking a highly skilled Business Systems Support Specialist to join our team. As a Business Systems Support Specialist, you will play a critical role in providing technical support to our insurance brokers, ensuring they have the necessary tools and resources to succeed.

Key Responsibilities
  • Provide Level 1 systems support to internal users, particularly insurance brokers, to resolve technical issues and improve system performance.
  • Collaborate with other IT team members to enhance system performance and user experience.
  • Work closely with brokers to ensure they have the necessary support and guidance when using systems.
  • Assist with troubleshooting and resolving technical issues related to the company's in-house systems.
Requirements
  • Desired degree in Computer Science, Information Technology, or a related field.
  • 2 years of experience in Systems or Business Support.
  • 12 months experience in financial services business.
  • Strong communication skills with the ability to effectively assist and guide users.
  • Knowledge of insurance broking is preferred.
What We Offer
  • Competitive salary and benefits package.
  • Dynamic and supportive work environment within a fast-growing company.
  • Hybrid work arrangement for better work-life balance.
  • Opportunities for professional development and growth.
  • Be part of a team working on cutting-edge technology in one of Australia's largest independent brokerages.