Airport Service Ambassador

3 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $70,000 - $90,000
About the Role

We deliver innovative security solutions to create safer environments.

Our goal is to protect people and property across multiple sites.

Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected and empowered.

Key Responsibilities
  • Provide welcoming and professional service to travelers.
  • Work across key airport zones: Express Path (Arrivals & Departures), Customer Facilitation & Preparation.
  • Offer accurate information and resolve concerns with empathy and efficiency.
  • Support new team members through a buddy-up induction program.
  • Rotate between roles to stay sharp, engaged, and resilient.
  • Share real-time customer feedback with colleagues.
Essential Skills
  • 2 years' experience in customer-facing roles.
  • A valid driver's license.
  • Fluency in a second language is an advantage.
  • Strong communication, empathy, and conflict resolution skills.
  • Excellent personal presentation and grooming standards.

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