Airport Services Supervisor

4 weeks ago

Sydney, New South Wales, Australia Alliance Airlines Full time

Who are Alliance Airlines?

Alliance Airlines is Australia's leading fly-in, fly-out aviation provider, specialising in the mining, energy and government sectors. With over 1,400 employees, Alliance is unique in owning its entire fleet. We are a leader in the 100-seat jet market, with 76 aircraft in operation. We deliver world-class performance and have operational bases in Brisbane, Rockhampton, Townsville, Cairns, Darwin, Perth and Adelaide.

What's the role on offer?

We're looking for a full-time Airport Services Supervisor to join our team based onsite at Olympic Dam. In this pivotal role, you'll be responsible for leading day-to-day airport operations and ensuring exceptional service delivery to both our clients and passengers. You'll support the Airport Services Manager while coordinating ground operations, passenger handling, and ensuring compliance with safety and security regulations. This is not a FIFO role, you will need to be based in Olympic Dam/Roxby Downs.

This is a great opportunity for someone with strong airport operations experience looking to take the next step in their leadership journey with one of Australia's most respected aviation companies.

What we're looking for:

We're after a motivated and capable leader who thrives in high-pressure environments and brings a positive, proactive approach to every shift.

You'll shine in this role if you have:

  • A strong customer focus and commitment to high service standards
  • Excellent communication and relationship-building skills
  • Proven ability to manage operational disruptions with professionalism
  • Strong problem-solving skills and the ability to think on your feet
  • A flexible and adaptable attitude with a hands-on approach to leadership
  • Experience in coaching or training team members

What do I need to be successful?
  • Proven experience in an airport operations environment
  • Knowledge of airport systems including VeRSE and FIDS (desirable)
  • Experience in customer disruption recovery and rebooking
  • Training delivery experience is highly regarded
  • Radio Operator Licence (or willingness to obtain)
  • Dangerous Goods certification (preferred but not essential)
  • "Train the Trainer" qualification (or willingness to obtain)
  • Ability to obtain an Aviation Security Identification Card (ASIC)
  • High standard of compliance with safety and regulatory procedures

What's in it for me?
  • Competitive salary and benefits
  • Career development opportunities including leadership pathways
  • Supportive and professional team culture
  • Access to Employee Assistance Program (EAP)
  • Salary packaging options and discounted Qantas Club memberships
  • Opportunity to be part of a growing and innovative aviation company

Does this sound like you?

If you're ready to step into a leadership role in airport operations and help shape the day-to-day experience for our passengers and clients, we want to hear from you. Hit the Apply button and our team will be in touch.

At Alliance Airlines, We Value Diversity

We are committed to fostering an inclusive workplace where all employees are respected and treated fairly. We encourage applications from individuals of Aboriginal and Torres Strait Islander descent, as well as those from diverse backgrounds.

Eligibility

All candidates must have full working rights within Australia. Only applicants with the right to work in Australia will be considered for this role.

We look forward to receiving your application
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