Administrative Support Officer
1 week ago
Job Title: Administrative Support Officer
This is a temporary role with the Queensland Revenue Office. The successful candidate will be responsible for providing administrative support in the processing of camera detected offences and issuing infringements.
Key Responsibilities:
- Participate in the processing and quality assurance of offences detected by approved photographic detection devices.
- Investigate, review and take appropriate action in dealing with enquiries via various channels.
- Provide timely, helpful, and supportive client service via effective questioning, negotiation, and conflict management techniques.
- Adhere to information security procedures to maintain the integrity of computer systems and the confidentiality of client information.
Required Skills and Qualifications:
- Strong customer service and communication skills.
- Ability to analyse and interpret legislation and policies.
- Familiarity with digital and data technology systems.
- Previous administrative experience is preferred.
Benefits:
- Be part of a collaborative and supportive team at the Queensland Treasury.
- Gain valuable experience while contributing to the effective management of fines and offences.
- Enjoy the opportunity to enhance your skills during a critical period.
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