
Team Leader
1 week ago
Calling all hospitality leaders We're on the hunt to find team managers to lead our teams across multiple sites in Melbourne CBD, including:
- Melbourne Central
- Flinders Lane
- Degraves
- QV
- Melbourne Emporium
- South Melbourne
- Southern Cross
- Southgate
**What's in it for you?**
- When you join us, you join a team where being yourself is highly advised, quirks and all
- We're flexible - we know that life exists outside of work. Whether you're studying part time, play sport or have family commitments, we're here to support you
- We provide endless opportunities. Gain new skills, become a manager, get a diploma, own a restaurant — the sky's the limit
- We care a lot. We care about our community, our planet, and most importantly our teams. We're always looking to challenge the status quo and look for like-minded people to join us
- High energy, high reward. We're not for the faint hearted and our restaurants are constantly buzzing. You'll be surrounded by positive energy and an awesome team
**A day in the life of a Team Manager means you'll be**:
Reporting to your supervisor, you will lead and mentor a large team of enthusiastic team members to deliver great customer experiences along with excellent food quality
- Leading, supporting, and managing your team on a day-to-day basis. You will be working front of house, leading by example, cooking on the grill & chip stations, and helping out on the floor - We all work together as one team, to ensure our guests have an amazing experience.
- Focusing on product quality, customer experience, processes, training, safety, and employee experience.
- Helping your team with meeting sales targets and ensuring customer satisfaction.
- Coaching team members by delivering workshops and online training.
- Maintain and ensure compliance to ensure food quality and customer satisfaction are kept to a high standard.
- Assisting your supervisor with managing business financials including profit & loss, budgets, and KPI's.
**What we look for?**
- Previous leadership experience in a fast-paced environment - this could be QSR, Hotels, Bars, Pubs, Cafes or Restaurants (and anything in between)
- Proven leadership and coaching ability - someone who leads from the front and sets a great example for their team
- Someone who prides themselves on a customer first approach and empowers their team to do the same
- Someone who brings the positive vibes to their workplaces and creates a high energy, high reward environment
As a hospitality business you will be required to work a combination of shifts including weekends and public holidays. However we don't have any overnights
**What's next?**
Joining us means you will be required to undergo a background check and must have (and be able to maintain) full, ongoing working rights in Australia.
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