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Field Tech Senior Analyst
2 months ago
About NTT DATA Services
We are a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Our diverse experts in over 50 countries help clients innovate, optimize, and transform for long-term success.
Job Summary
We are seeking a Field Tech Senior Analyst to join our team in a Client Environment. As a contributing member of the EUC Team, you will provide support to End Users, working on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework.
Key Responsibilities
- Be a contributing member of the EUC Team, providing support to End Users in a Client Environment.
- Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework.
- Involved with IMAC-D (Install, Move, Add, Change & Decommission/Disposal) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed.
- Learn new and emerging technologies as needed, guided by business requirements.
- Regularly coach and mentor peer team members.
About Our Company
NTT DATA is a $30 billion global company, committed to helping clients innovate, optimize, and transform for long-term success. We have a robust partner ecosystem of established and start-up companies, and our services include business and technology consulting, data and artificial intelligence, industry solutions, and more.
Our Values
We are an equal opportunity employer and consider all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
