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Claims Process Lead

1 week ago


Hobart, Tasmania, Australia Allianz Australia Full time
Job Description

We are seeking a highly skilled Claims Process Lead to join our team. The successful candidate will be responsible for developing and implementing process improvements to enhance the efficiency and effectiveness of our claims management processes.

About the Role

The Claims Process Lead will be responsible for evaluating and improving current processes, identifying areas for improvement, and implementing changes to ensure compliance with regulatory requirements and organisational standards. This will involve working closely with external legal providers, Recovery Agents, and Solicitors representing third parties to resolve claims in a timely and cost-effective manner.

About You

To be successful in this role, you will require significant experience in claims management, ideally within the insurance or litigation industry. You must have strong analytical and problem-solving skills, as well as excellent communication and negotiation skills. You will also need to be able to partner and collaborate effectively with senior stakeholders to achieve business objectives.

Key Responsibilities

  • Evaluate and improve current processes
  • Identify areas for improvement
  • Implement process changes
  • Ensure compliance with regulatory requirements and organisational standards

Benefits and Perks

We offer a range of benefits and perks, including flexible work-life balance, career development opportunities, and financial and wellbeing initiatives.