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Claims Specialist

2 weeks ago


Hobart, Tasmania, Australia Marsh McLennan Full time
Job Overview:
We are seeking a talented individual to join our team at MARSH. This role will be based in our Hobart office, where you will work closely with our JLT Public Sector Team. As a Fund Administration Agent (FAA), you will be responsible for managing the insurable liabilities of inner Budget agencies.

Main Responsibilities:
- Manage a caseload of workers' compensation claims from lodgment to finalization.
- Process claims payments and follow up on invoices to ensure timely resolution.
- Ensure accurate claims processing and administration, including file closures.

About You:
- 2-3 years' experience in the workers' compensation industry.
- Excellent written and verbal communication skills.
- Ability to work autonomously within a multi-skilled team.
- Ability to work under pressure, prioritize workload, meet deadlines, and demonstrate good time management skills.

What Makes You Stand Out:
- Excellent client service ability – to be able to anticipate client needs and exceed them.
- Knowledgeable on Workers Compensation Act – Tasmania, and Workers Compensation Claims Handling.
- Motivated self-starter focused on achieving results.
- Excellent attention to detail.
- Ability to recognize and solve problems and think outside the box.
- Ability to work with sensitive and confidential information.
- Intermediate knowledge of Microsoft Suite and demonstrated ability to learn new systems quickly.

About MARSH:
MARSH, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. We help build the confidence to thrive through the power of perspective.