Senior Support Escalation Manager

Job SummaryWe are seeking a highly skilled Senior Support Escalation Manager to join our Customer Service & Support (CSS) organization. As a key member of the account team, you will be responsible for managing escalated customer and partner issues, developing relationships, and driving process improvements.This role requires a strong passion for delivering...

Job DescriptionAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Senior Support Escalation Manager, you'll play a critical role in delivering exceptional customer experiences and driving business success.Key Responsibilities:Act as a primary contact to understand issues and improve the experiences...

Job Title: Senior Support Escalation ManagerAt Microsoft, we are committed to empowering every person and organization on the planet to achieve more. As a Senior Support Escalation Manager, you will play a critical role in delivering exceptional customer experiences and driving business outcomes for our customers.Key Responsibilities:Act as a primary contact...

Job Title: Senior Support Escalation ManagerAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Senior Support Escalation Manager, you'll play a critical role in delivering exceptional customer experiences and driving business outcomes.Key Responsibilities:Act as a primary contact to understand and...

Job Title: Senior Account Escalation ManagerServiceNow is seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction and personalized service during account-level escalation.Key Responsibilities:Develop and execute a Get Well Plan to ensure customer satisfaction with our products and services.Understand...

Job Title: Senior Account Escalation ManagerServiceNow is seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction and personalized service during account-level escalation.Key Responsibilities:Develop and execute a Get Well Plan to ensure customer satisfaction with our products and services.Understand...

Job DescriptionServiceNow is seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction and personalized service during account-level escalation. The Account Escalation Manager establishes a trusted short-term advisor relationship that ensures overall customer satisfaction with our products and...

Job DescriptionOverviewAt Microsoft, we empower every person and organization on the planet to achieve more. As a key member of our Customer Service & Support (CSS) organization, you will play a critical role in delivering a seamless support experience to our customers. In this role, you will be responsible for managing escalated customer and partner issues,...

Job DescriptionWe are seeking a highly skilled Senior Account Escalation Manager to join our team at ServiceNow. As a key member of our account management team, you will be responsible for managing customer accounts that require a high level of interaction and personalized service.Key Responsibilities:Develop and execute a comprehensive get well plan to...

Job DescriptionAs a Technical Support Escalations Lead at Motorola Solutions, you will be responsible for providing expert technical guidance and support to our team, ensuring timely resolution of complex issues. Your primary focus will be on collaborating with team members to prioritize and address critical cases, overseeing the escalation process, and...

Job Summary:We are seeking a highly skilled Technical Support Escalations Lead to join our team at Motorola Solutions. As a Technical Support Escalations Lead, you will be responsible for providing technical guidance and support to our team, collaborating with stakeholders, and promoting the Knowledge-Centered Service (KCS) methodology.Key...

Job DescriptionMotorola Solutions is seeking a highly skilled Technical Support Escalations Lead to join our team. As a key member of our technical support team, you will be responsible for providing expert technical guidance and support to our customers.Key ResponsibilitiesProvide technical expertise and guidance to customers on complex issuesCollaborate...

About the RoleWe are seeking an experienced Lift & Escalator Technician to join our Repairs Team, based in Sydney. Reporting to the Repairs Manager, you will be responsible for completing repairs on existing customer sites and ensuring that all lifts and escalators perform to customer expectations.Key ResponsibilitiesCarrying out repair work to restore...

Job DescriptionAs a Technical Support Escalations Lead at Motorola Solutions, you will be responsible for providing expert technical guidance and support to our team, focusing on complex issues and ensuring timely resolution. Your role will involve collaborating with team members to prioritize and address critical cases, overseeing the escalation process,...

Job DescriptionAs a Technical Support Escalations Lead at Motorola Solutions, you will be responsible for providing technical guidance and support to the team on complex issues. You will collaborate with team members to prioritize and address critical cases, oversee the escalation process, and maintain clear communication with stakeholders. Additionally, you...

Job DescriptionAs a Technical Support Escalations Lead at Motorola Solutions, you will be responsible for providing expert technical guidance and support to our team, ensuring timely resolution of complex issues and maintaining clear communication with stakeholders.Key Responsibilities:Serve as the primary technical resource for the team, providing guidance...

About EucalyptusEucalyptus is a digital healthcare company founded in Australia, dedicated to solving global healthcare challenges. With a mission to make a significant impact, we combine technology, design, and operational excellence to provide patients with the best clinical support, anywhere in the world.We have helped over 500K patients globally and have...

Job DescriptionMotorola Solutions is seeking a highly skilled Technical Support Escalations Lead to join our team. As a key member of our technical support team, you will be responsible for providing expert technical guidance and support to our customers.Key ResponsibilitiesProvide technical expertise and guidance to customers on complex technical...

About the RoleWe are seeking an experienced Lift & Escalator Technician to join our Repairs Team, based in Sydney. Reporting to the Repairs Manager, you will be responsible for completing repairs on existing customer sites and ensuring that all lifts and escalators perform to customer expectations.Key ResponsibilitiesCarrying out repair work to restore...

Job SummaryWe are seeking a highly skilled Technical Support Escalations Lead to join our team at Motorola Solutions. As a key member of our technical support team, you will be responsible for providing expert technical guidance and support to our customers, ensuring timely and effective resolution of complex technical issues.Key ResponsibilitiesProvide...