Senior Relocation Specialist

1 day ago


Melbourne, Victoria, Australia beBeeTeam Full time $90,000 - $120,000
Job Title: Team Leader Relocations

The Team Leader, Relocations position oversees a team of relocation specialists who interact with renters to facilitate their relocation from initial contact through settlement into their new residence. The role requires close collaboration with internal and external stakeholders under the direction of the Manager, Relocation Operations.

Key Responsibilities Include:

  • Leading various relocation projects across multiple locations within agreed timeframes and budgets.
  • Coaching, mentoring, and guiding relocation staff members to enhance their service delivery competencies and maximize their contribution to achieving service outcomes.
  • Engaging with renters to discuss their relocation requirements, household needs, and managing renter expectations.

Required Skills and Qualifications:

  • Excellent understanding of Victoria's social housing system.
  • Proven ability to maintain client-focused relationships within complex environments with competing priorities.
  • Experience in people management, relationship building, and teamwork.
  • Knowledge of Victoria's social housing policies and procedures relating to offers and tenancy management.

Benefits:

  • Opportunity to work collaboratively with internal and external stakeholders.
  • Chance to develop leadership and coaching skills.
  • Contribution to delivering high-quality relocation services.

Other Information:

  • COVID-19 Vaccination Recommendation: The department recommends employees maintain their COVID-19 vaccination status according to current ATAGI advice.
  • Application Requirements: Applicants must submit a CV and Cover Letter outlining their suitability for the role in line with the Key Selection Criteria.


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