Executive Support Officer

3 weeks ago


Wagga Wagga, Australia Level Group ANZ Full time

We are seeking an organised and detail-oriented Office Administrator to provide administrative support to our team.

The ideal candidate will be self-motivated, able to prioritise tasks, and have excellent communication and interpersonal skills.

Key Responsibilities

  • Provide first point of contact for inbound calls and emails from customers and suppliers
  • Create new quotes and follow up in agreed time frame to drive conversion
  • Create and schedule new jobs to relevant skilled field team members
  • Communicate with customers on progress of jobs where necessary
  • Liaise with field team to ensure the right information is being provided for each job in a timely fashion
  • Manage pending, progress and completed jobs lists to meet KPIs
  • Keep accurate records and document customer service actions and discussions
  • Create and follow up of purchase orders and liaison with suppliers to ensure materials are readily available for jobs to be completed
  • Complete CCEW's and other job safety documentation
  • Maintain job and personnel safety records
  • Support to management as directed
  • Provide input and collaboration that drives the success of the business and supports a harmonious working environment
  • Proven experience as an office administrator or in a similar role.
  • Excellent organisational and time management skills.
  • Strong attention to detail and ability to multitask.
  • Experience in a trade business beneficial, but not essential.
  • Experience with Simpro or other job management software beneficial, but not essential.
  • Currently living in Australia with relevant visa or residency rights to work.
  • Choose your hours (minimum 30 hours per week)
  • Training and development
  • 4 weeks annual leave
  • Work with a local family-run business


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