Administrative Services Director Position
3 days ago
The role of a Customer Service and Administrative Support Manager involves overseeing the daily operations of customer service and administration teams in a dynamic environment. The manager is responsible for ensuring that customer inquiries are handled efficiently, and that administrative tasks are completed accurately and on time.
Key Responsibilities:- Supervise customer service and administration teams to ensure excellent service delivery.
- Respond to customer inquiries and resolve issues in a timely manner.
- Manage administrative tasks, including data entry, filing, and record-keeping.
- Collaborate with other departments to achieve business objectives.
- Provide coaching and training to team members to improve performance.
- Proven experience in customer service and administration roles.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment.
- Excellent problem-solving and analytical skills.
- High school diploma or equivalent required; degree preferred.
As a key member of the organization, this position requires exceptional organizational and interpersonal skills, with the ability to work effectively in a team-oriented environment. If you possess strong leadership skills, a passion for delivering excellent customer service, and the ability to drive results in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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