Operations Logistics Manager

2 days ago

Melbourne, Victoria, Australia beBeeReverseLogistics Full time $90,000 - $120,000
Job Description

We are seeking a highly skilled Reverse Logistics Operations Supervisor to join our Australian team.

The successful candidate will be responsible for overseeing the efficient processing of customer returns, ensuring high customer satisfaction levels and maintaining Amazon's reputation for convenience and reliability.

This role involves providing on-site support for local ReLo operations, ensuring all associates are equipped with up-to-date training, and managing operational flow, including backlog management, area readiness, supply management, associate performance and quality evaluation and follow-up.

Key responsibilities include monitoring and reporting on operational KPIs, collaborating with 3PL providers, conducting Gemba walks, managing training programs, providing problem-solving support, and following up on technical issue tickets.

This is an exciting opportunity for a motivated individual with a passion for logistics and operations to make a meaningful contribution to Amazon's success.

Required Skills and Qualifications
  • Bachelor's degree in Engineering, Supply Chain, Logistics, or a related field
  • Minimum 2 years with operational background
  • Proficient in using data analysis tools
  • Strong problem-solving and analytical skills
  • Proven English communication skills (written and verbal)
Benefits

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Other Information

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.

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