
Ecommerce Operations Specialist
1 week ago
We are seeking a skilled Ecommerce Manager to lead our online team in delivering exceptional customer experiences and driving profitable outcomes.
This is an exciting opportunity for a highly motivated individual who can leverage their expertise in digital marketing, online retail operations, and ecommerce platforms like Shopify or Magento to drive business growth.
">Key Responsibilities">- Develop and execute ecommerce strategies that enhance the customer journey, increase engagement, and drive sales.
- Create and implement on-site marketing plans for major campaign launches to maximize conversion rates.
- Set key performance indicators (KPIs) that align cross-functional teams with ecommerce sales targets.
- Monitor emerging trends and consumer behavior to inform marketing strategies and promotional initiatives.
- Conduct competitive benchmarking to ensure campaigns remain effective and competitive.
- Collaborate with creative and brand teams to define content strategy and storytelling themes.
- Oversee the ecommerce platform's technical decisions and ensure seamless customer experiences.
- Manage all digital data feeds to optimize product marketing.
- Drive sales performance by optimizing digital marketing campaigns and website content.
- Support marketing performance tracking by monitoring key sales and engagement indicators.
- Several years of experience in ecommerce, digital marketing, or online retail operations.
- Proficiency in Google Analytics (GA4), Looker Studio, attribution models, and understanding customer metrics.
- Familiarity with product catalogue management, pricing strategies, and promotions.
- Strong stakeholder management skills with clear and proactive communication.
- Global market experience with websites outside of Australia and New Zealand.
- Davies Dreamball giving teams the chance to win on milestone events.
- Discount on favorite products ensuring you stay cosy.
- Great office environment.
- Investment in learning & development throughout the year.
- Close-knit team culture.
Our values are centered around owning our business, giving a sh*t, doing cool things, opening doors for others, and saying how it is respectfully.
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