Senior Customer Relationship Manager

2 weeks ago


Melbourne, Victoria, Australia beBeeLeadership Full time $120,000 - $160,000
Job Description

The CRM Lead is responsible for managing the customer relationship management strategy and team.

This involves leading a team of marketing automation professionals, overseeing the portfolio of clients, and driving business growth through effective customer engagement.

  • Manage a team of direct reports, providing guidance and support to ensure successful project delivery.
  • Develop and implement CRM strategies that align with business objectives, focusing on customer journeys and lifecycle management.
  • Collaborate with cross-functional teams to integrate CRM initiatives with overall business goals.
  • Monitor KPIs, optimize processes, and identify areas for improvement to drive business growth.



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