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Customer Value Growth Expert

1 week ago

Melbourne, Victoria, Australia EstimateOne Pty Ltd Full time

We're looking for a skilled Customer Success Manager to join our team at EstimateOne Pty Ltd. As a dedicated professional, you'll be responsible for fostering long-term relationships with our customers and identifying opportunities for growth.

Key Objectives:
  • Develop and maintain strong relationships with high-value customers.
  • Drive revenue growth through strategic upselling and cross-selling.
  • Analyse customer data to inform business decisions.

Essential Skills:

  • Exceptional communication and interpersonal skills
  • Commercial acumen and negotiation expertise
  • Digital literacy and analytical capabilities
  • Results-driven approach and accountability

Preferred Qualifications:

  • Experience working in the construction industry
  • Knowledge of procurement platforms and technology
  • Familiarity with CRM systems and customer data analysis