
Senior Operations Director
1 week ago
As a Senior Operations Director, you will lead a complex portfolio of service delivery contracts across Victoria and Tasmania. This high-impact role is central to operational excellence, contractual compliance, and driving performance across multiple sites.
Key Responsibilities:- Oversee the delivery of contracted services ensuring operational, financial, and compliance targets are met or exceeded.
- Manage a team of six to eight direct reports and a workforce of 200+ across multiple sites, fostering a strong culture of safety, performance, and accountability.
- Take full ownership of enterprise agreement negotiations and maintain constructive engagement with employee representatives and unions.
- Deliver against key KPIs including sales growth, workforce stability, service quality, and rate build accuracy.
- Collaborate with the executive team to align site operations with strategic business goals.
About You:
You are a confident leader who thrives in complex, fast-paced environments. Known for your ability to lead large, diverse teams, you bring a pragmatic mindset to every challenge.
What Success Looks Like:
- Meeting or exceeding financial targets across revenue, gross margin, and regional P&L.
- High-quality service delivery aligned with client and contract expectations.
- Successful execution of enterprise agreement negotiations.
- Increase in regional market share and new customer wins.
We offer a dynamic work environment where you can leverage systems and tools to optimise planning, reporting, and service delivery. If you have a proven track record of leadership and a passion for driving results, we encourage you to apply for this challenging opportunity.
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