Delivering Exceptional Customer Experiences

2 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $90,000 - $120,000
Job Overview

We are seeking a highly skilled professional to play a pivotal role in delivering exceptional customer experiences throughout the sales and delivery journey.

This individual will be responsible for ensuring every customer's delivery day is a memorable one, by providing personalized support and educating them about the features and functions of their vehicles.

Key Responsibilities:
  • Welcoming customers to our community with a delightful delivery experience.
  • Educating customers about the benefits and features of their new vehicles.
  • Collaborating with internal teams to coordinate delivery operations.
  • Crafting tailored new owner orientations to meet individual customer needs.
  • Maintaining expertise on all products and services, including local incentives for EV owners.
  • Fostering strong relationships with customers through empathetic communication.
  • Ensuring accurate and timely information is available to management.
Requirements:
  • A professional appearance at all times.
  • A supportive and customer-centric attitude.

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