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Digital Solutions Analyst

2 weeks ago

Melbourne, Victoria, Australia beBeeDigitalAnalyst Full time $90,000 - $125,000
About the Digital Solutions Analyst Role

This position will support the development, optimisation and delivery of digital solutions that enhance member experiences across web platforms.

Main Responsibilities:
  • Manage digital content and structure using Sitecore CMS, including templates, components and workflows.
  • Collaborate with business and technical teams to support API-driven integrations across member portals and third-party platforms.
  • Analyse digital performance metrics and user behaviour to inform decision-making and improve user experience.
  • Ensure all digital experiences meet compliance standards relevant to superannuation (e.g. RG 97, member disclosure).
  • Support A/B testing, personalisation strategies and digital campaign execution.
  • Produce regular digital insights reports using tools like Google Analytics, Sitecore Experience Analytics or Power BI.
  • Work closely with UX/UI designers and developers to support continuous improvement.
  • Act as the point of contact for troubleshooting Sitecore-related or integrated service issues (e.g. payment gateways, calculators, member tools).
Key Requirements

At least 3 years' experience in a digital analyst or digital content role within superannuation or financial services.

Proficiency in Sitecore CMS, with working knowledge of personalisation, workflows and structure.