Global Medical Device Support Specialist

7 days ago

Sydney, New South Wales, Australia beBeeService Full time $70,000 - $72,000
Customer Service Representative

Job Overview

This is an exciting opportunity to work in a global medical device company, operating across advanced devices for medical professionals worldwide.

As a Customer Service Representative, you will be part of a strong, motivated and driven team, providing support to a market leading range of innovative medical devices & consumables to medical professionals.

Key Responsibilities

  • Providing exceptional customer service to internal and external stakeholders
  • Order fulfillment using SAP software
  • Managing customer expectations and investigating orders
  • Supporting field personnel
  • Ensuring complaints are resolved quickly and expertly, and escalated when required
  • Ability to work in a high-pressure environment and have a good understanding of the urgency needed within the industry

Requirements

  • Experience in customer service in a medical device, pharmaceutical or FMCG organisation
  • SAP knowledge and experience
  • Strong attention to detail and multi-tasking ability
  • Excel experience desirable

The Ideal Candidate

The ideal candidate will possess excellent communication skills, be able to problem-solve and work cohesively with hospitals and sales representatives. They must also be genuinely committed to patient and customer satisfaction.

Why This Role Is Attractive

This role offers a fantastic opportunity to work in a low-turnover, engaging and hard-working team, making it a great organisation to be part of.

  • Medical Device Sales

    5 days ago

    Sydney, New South Wales, Australia Pettit Pharma & Device Search Full time

    Excellent salary for 4-days a week, Sydney based- Sydney is your focus, however, you will spend 3-4 days a week in Qld- Clinical sales role, very rewarding, specialist nurses are main customersTHE COMPANY YOU WOULD BE JOINING- This global medical device organisation is focused on the needs of healthcare workers and the patients they serve.- This is based on...

  • Medical Device Sales

    1 week ago

    Sydney, New South Wales, Australia Pettit Pharma & Device Search Full time

    Products on contract - work with hospital accounts- Territory performing very well Pharma reps considered- Are you a GP or hospital sales rep in pharma wanting to move into devices?THE COMPANY YOU WOULD BE JOINING- This global medical device/technology company bases everything they do on genuine care for health and well-being.- They are a trusted medical...

  • Compliance Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeRegulatory Full time $90,000 - $140,000

    Job DescriptionAs a Post-Market Compliance Specialist, you will play a key role in ensuring the continued compliance of marketed medical devices across global markets.Key responsibilities include:Post-Market SurveillanceRegulatory AssessmentsMedical Device ReportingGlobal Regulatory StandardsRequired Skills and Qualifications6+ years' experience in medical...

  • Medical Device Sales

    1 week ago

    Sydney, New South Wales, Australia Pettit Pharma & Device Search Full time

    Global leader in healthcare Do you have a clinical background?- Consumables role for device rep with theatre sales experience- NOT case support, but dealing with surgeons & theatre NUM'sTHE COMPANY YOU WOULD BE JOINING- As a worldwide leader in medical solutions, this company designs, develops and manufactures a large range of products that meet the...

  • Medical Device Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeProductExpert Full time $90,000 - $180,000

    About the Role">As a Sales Professional, you will be responsible for developing new business relationships and expanding existing ones within the Cardiac Cath lab environment. This role requires a strong clinical understanding and ability to introduce new products and promote existing ones through effective training, education, and account management.">Main...

  • Medical Device Technical Support Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeCustomerSupport Full time $60 - $80

    About Medical Device SupportWe are seeking a professional to join our team as a medical device support specialist. In this role, you will be responsible for providing technical assistance to customers, ensuring they receive the best possible experience with our products.As a medical device support specialist, you will have the opportunity to work with a...

  • Medical Device Verification Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeVerification Full time $80,000 - $120,000

    Medical Device Verification SpecialistWe are seeking a skilled Medical Device Verification Specialist to join our team. This is an exciting opportunity to work on new and existing products, developing innovative healthcare solutions.This role involves verifying system requirements, performing exploratory testing, and building prototypes. You will have the...

  • Specialist Medical Devices Technician

    1 week ago

    Sydney, New South Wales, Australia beBeemedicaldevice Full time $90,000 - $120,000

    Medical Device SpecialistA Medical Device Specialist is required to work independently at a healthcare facility. The role involves face-to-face client support, daily maintenance and management of medical devices, and ensuring they are in excellent working order.The successful candidate will have excellent communication skills and be able to work with...

  • Medical Devices Regulatory Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeRegulatory Full time $90,000 - $150,000

    **Medical Devices Regulatory Specialist Role**We are seeking a highly skilled Medical Devices Regulatory Specialist to join our team. The ideal candidate will have experience in regulatory affairs, quality management systems and medical devices.In this role, you will be responsible for ensuring that our products meet regulatory requirements in key markets...

  • Medical Device Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeBiomedical Full time $90,000 - $120,000

    Job Title: Medical Device SpecialistAbout the Role:Deliver on-site servicing, maintenance, and support services across NSW healthcare facilitiesPerform installations and troubleshoot hardware and firmware issues to ensure optimal device performanceReplace mechanical and electronic components as required to maintain devices in good working conditionMaintain...