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Youthshack Backpackers Host Services Associate

2 months ago

Darwin city centre, Northern Territory, Australia Youthshack Backpackers Full time

Company Overview: We are a dynamic hostel seeking an exceptional Host Services Associate to join our team at Youthshack Backpackers.

We offer a competitive salary of $45,000 per annum, commensurate with experience and qualifications.

Job Description

Foster a welcoming environment by confidently interacting with guests, ensuring their stay is memorable and enjoyable.

Utilize creative problem-solving skills to resolve guest challenges promptly and efficiently.

Adhere to OH&S requirements, respond swiftly to emergencies, and uphold the highest safety standards for guests and staff.

Manage reservations, guest accounts, and daily administrative tasks, including coordination with the General Manager.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • High school diploma or equivalent required
  • Prior customer service experience an asset

Benefits

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Others

This role offers a unique opportunity to work in the heart of Youthshack Backpackers, surrounded by like-minded individuals who share a passion for delivering exceptional guest experiences.