Team Leader

2 days ago


Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time
About the Role

Davies Stewart Consulting Pty Ltd is seeking a highly skilled Team Leader to join their Lifestyle and Community Participation department. As a key member of the operational management team, you will contribute to the effective delivery and management of the department.

Culture & Benefits

Our company offers a supportive and collaborative work environment, full-time hours, and opportunities for career development.

Duties & Responsibilities
  • Participate in business development and expansion of new business opportunities within the Client Services Department.
  • Facilitate the delivery of skills-based recreational and social activities with clients, overseeing a team of support workers.
  • Contribute to the development of innovative and client-centered lifestyle and community programs and activities.
  • Ensure high-quality customer service is provided in a proactive, effective, and efficient manner.
  • Liaise with clients, their families/carers, government agencies, and other stakeholders to ensure successful member outcomes.
  • Generate comprehensive reports to influence quality of care and NDIS funding outcomes.
  • Facilitate clients to actively participate in planning, decision-making, and review processes.
  • Provide a positive and engaging environment for employees and clients.
  • Monitor and manage site program budget and resource allocations.
  • Supervise and monitor the management of client information.
  • Contribute to the review and analysis of incidents, complaints, and trends to inform improvements.
Requirements
  • Proof of legal entitlement to work in Australia.
  • Valid certifications including First Aid, CPR, Manual Handling, Medication Administration, and NDIS Quality, Safety, and You Certificate.
  • Valid NDIS Worker Screening Check.
  • Valid Working with Children Check.
  • Safe Environments for Children and Young People if working with children under 18 years of age.
  • Compliance with employment screenings and clearances.
  • Excellent time management skills.
  • Exceptional communication, interpersonal, and problem-solving skills.

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