Retail Department Supervisor

2 days ago

Townsville, Queensland, Australia JD Sports Fashion Australia Pty Full time
{"title": "Department Manager", "description": "Role Overview

As a Department Manager at JD Sports Fashion Australia Pty, you will be responsible for leading your department team to provide exceptional customer service to every JD customer. You will work closely with the store's Management Team and be responsible for creating great in-store experiences, maintaining the merchandising & visual standards and delivering the financial results for your department.

Key Responsibilities
  • Model exceptional customer service, every customer, every time
  • Coach team to deliver exceptional service and a 'service over task' environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
  • Uphold company standards and deliver store visual excellence
Requirements
  • 2-3 years leadership experience within retail or like industry
  • Passionate about delivering an amazing service experience for our customers
  • Positive attitude, with capacity to create a motivating environment for your team
  • Proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
  • Excellent time management skills to ensure that daily priorities are executed in a timely manner
  • Thrives in a fast paced, ever-changing environment
  • Openly shares knowledge with the wider team to achieve common goals
  • Desire to develop yourself; your career and learn new skills
  • Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members
What's in it for you?
  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees
About JD Sports Fashion Australia Pty

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.

", "lang_code": "en-US"}

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