Department Manager Opportunities

3 days ago


Townsville City Center, Queensland, Australia coles Full time
About the Role

As a Department Manager at Coles Supermarkets, you will be responsible for the day-to-day operations of your department, ensuring exceptional presentation, customer satisfaction, and team member engagement. You will work closely with the Store Manager to achieve sales targets, control costs, and maintain a safe and compliant work environment.

With a focus on customer obsession, you will strive to understand our diverse customer base and continually seek ways to improve their shopping experience. You will also be responsible for leading, coaching, and developing your team to meet sales targets and achieve business objectives.

Key Responsibilities
  • Lead and manage a team of retail professionals to achieve sales targets and business objectives
  • Ensure exceptional presentation and customer satisfaction in your department
  • Work closely with the Store Manager to control costs and maintain a safe and compliant work environment
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead by example and demonstrate a customer-obsessed mindset
About You
  • Previous experience working in a fast-paced retail environment
  • Direct leadership experience and ability to lead, coach, and develop a team
  • Strong communication and interpersonal skills
  • Ability to work in a dynamic and ever-changing environment
  • Customer-obsessed mindset and ability to understand diverse customer needs


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