
System Administrator Role
5 days ago
We are seeking a highly skilled Infrastructure Support Specialist to join our team and contribute to the support and maintenance of users and mission critical services and systems.
This role involves working closely with our infrastructure team to ensure the availability and integrity of all services.
Key Responsibilities- Provide timely and effective end-user support for DaTS related queries and issues in a helpful, professional, and methodical manner
- Manage service level agreements when providing user support
- Analyse, troubleshoot, and resolve DaTS related issues across various services and systems
- Work effectively and efficiently while maintaining a safe and practical workplace environment
- Support the provision of end-user devices, critical operational support systems, and datacentre services
- Produce comprehensive documentation for procedures and systems
- Attend regular training and development activities and complete necessary studies and qualifications
- 4 or equivalent in Maths and English
- A confident, enthusiastic, self-motivated, and driven individual
- The ability to apply good judgement in a fast-paced environment
- A proactive attitude to problem-solving and enthusiasm for learning new skills
- Excellent oral and written communication skills
- Well-organised and methodical with pace, enthusiasm, and creativity
- A full UK driving license
- Willingsness to travel across Scotland
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