Business Performance Specialist

2 days ago


Australia beBeePerformance Full time $96,000 - $124,000
Job Title: Business Performance Specialist

You are a forward-thinking business leader who takes a multi-dimensional view of the organisation, connecting customer needs with operational excellence. You support and challenge your team through data-driven decision-making, driving strategic and operational development. With your leadership skills, you are effective in process improvement and customer experience enhancement.

About the Role:

We are seeking a skilled Business Performance Specialist to join our Central Fulfilment team. In this role, you will be responsible for supporting the financial planning process, goal setting, forecasting, and follow-up throughout the yearly cycle.

Main Responsibilities:

Drive the financial business planning process, ensuring alignment between financial dimensions and unit priorities while creating commitment among stakeholders during goal setting.Secure the measurement of various performances (KPIs) in accordance with global guidelines and definitions. Identify areas of non-compliance and take immediate corrective action.Closely work with operations to proactively support major KPI performance; organise workshops for business improvement, benchmark activities, etc.Have a thorough understanding of the unit's profit and loss, reducing costs and considering all impacts on the P&L. Follow up on results and act upon any deviations.Secure and develop cost-conscious awareness and behaviour within the Unit by providing good cost transparency, defining cost drivers, and initiating cost-saving activities.Provide relevant, user-friendly business information, securing competence within the organisation to enable analysis and understanding of business performance for optimal decision-making.Offer expertise to target groups in a way that inspires and engages them to take meaningful decisions and actions to achieve goals.

About Us:

Our Central Fulfilment team works behind the scenes to ensure IKEA products reach all sales channels with great lead times, availability, and quality at the lowest possible prices. We balance high performance with long-term profitability, creating the best customer experience. Together, we ensure compliance with local and international laws and reporting standards; assure efficient accounting processes, and meet tax compliance needs. We're a diverse group of people driven by providing reliable financial data to various stakeholders.

Additional Information:

This is a permanent full-time position requiring 76 hours per fortnight. The internal title for this role is Business Controller.



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