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Senior Airport Operations Manager
2 months ago
Hainan Airlines Holding Co., Ltd is seeking a highly skilled Senior Station Manager to oversee the smooth operation of our Melbourne Airport services.
Key Responsibilities:- Airport Operations Management: Oversee all aspects of airport operations, including check-in, boarding, and baggage handling.
- Team Management: Manage a team of Ground Handling Agents (GHAs), including training and performance management.
- Regulatory Compliance: Ensure compliance with all aviation regulations and safety procedures.
- Communication: Maintain effective communication with other departments and stakeholders, including airport authorities and other airlines.
- Customer Service: Manage customer feedback and complaints, ensuring our passengers receive the highest level of service.
- Experience: At least 1 year of experience in aviation operations, preferably in a management role.
- Leadership Skills: Strong leadership and team management skills, with the ability to motivate and develop staff.
- Communication Skills: Excellent communication skills, with the ability to communicate with a wide range of stakeholders.
- Aviation Knowledge: Sound knowledge of aviation regulations and safety procedures.
- Customer Focus: Customer-focused mindset, with a passion for outstanding service.
- Flexibility: Flexibility to work on a rostered shift pattern, including weekends and public holidays.
We are looking for a candidate who is available to work on weekdays, Saturdays, and Sundays, with at least 1 year of relevant work experience. Working rights are required for this role. If you meet the requirements and are looking for an exciting career challenge in aviation operations, we would love to hear from you.
