Airport Parking Depot Manager

3 weeks ago

Tullamarine, Australia Frontline Hospitality Melbourne West Full time
Job Title: Airport Parking Branch Manager

We are seeking a highly skilled and experienced Branch Manager to lead our Airport Parking Depot in Tullamarine. As a key member of our team, you will be responsible for overseeing the daily operations of the depot, managing a team of 40+, and ensuring exceptional customer service.

Key Responsibilities:
  • Team Leadership: Roster and manage a team of 40+, payroll, performance management, and recruitment.
  • Operations Management: Daily operations across 4 departments, fleet management, policy and procedure implementation, property management, and license agreement management.
  • Customer Service and Marketing: Develop and implement marketing strategies, utilize social media platforms effectively, and provide exceptional customer service.
  • Financial Management: Manage payroll, financial reporting, including KPIs, budgets, and statistics analysis, business analysis, and budgeting.
  • Supplier and Third-Party Management: Maintain relationships with suppliers and third-party contacts to ensure smooth operations and negotiate terms.
Requirements:
  • Proven experience in a managerial role, preferably within the parking management or related industry.
  • Strong leadership and interpersonal skills.
  • Experience managing large teams of 30+.
  • Exceptional organisational and time-management skills.
  • Ability to handle the demands of a 24/7 on-call role.
  • Proficiency in financial management, including payroll, budgeting, and financial reporting.
  • Experience in policy and procedure implementation, business analysis, and performance management.
  • Excellent communication skills with the ability to interact effectively with customers, staff, and stakeholders.
  • Knowledge of marketing principles.
  • Experience in utilising social media platforms for business promotion.
  • Familiarity with fleet management, property management, and license agreement management is preferred.
  • Relevant tertiary qualifications in business, management, or a related field will be advantageous.

Frontline Hospitality Melbourne West is an equal opportunities employer. We welcome applications from diverse candidates.

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