Airport Parking Operations Director

1 week ago

Tullamarine, Australia Frontline Hospitality Melbourne West Full time

Job Title: Airport Parking Branch Manager

Job Summary:

We are seeking a dynamic and driven Branch Manager to oversee the operations of a long-term and short-term car parking depot located in Tullamarine. As a Branch Manager we require someone who can thrive in a fast-paced environment, being on call 24/7, 365 days a year, while effectively managing various aspects of the depot.

Key Responsibilities:

  • Team Leadership: Rostering, managing a team of 40+, payroll, performance management and recruitment
  • Operations Management: Daily operations across 4 departments, fleet management, policy and procedure, property management, and license agreement management including subleasing.
  • Customer Service and Marketing: Implement marketing strategies, utilise social media platforms effectively
  • Financial Management: Payroll, financial reporting including KPIs, budgets, and statistics analysis, business analysis and budgeting
  • Supplier and Third-Party Management: Maintain relationships with suppliers and third-party contacts to ensure smooth operations and negotiate terms

Requirements:

  • Proven experience in a managerial role, preferably within the parking management or related industry.
  • Strong leadership and interpersonal skills
  • Experience managing large teams of 30+
  • Exceptional organisational and time- management skills
  • Handle the demands of a 24/7 on-call role
  • Proficiency in financial management, including payroll, budgeting, and financial reporting
  • Experience in policy and procedure implementation, business analysis, and performance management
  • Excellent communication skills with the ability to interact effectively with customers, staff, and stakeholders
  • Knowledge of marketing principles
  • Experience in utilising social media platforms for business promotion
  • Familiarity with fleet management, property management, and license agreement management is preferred
  • Relevant tertiary qualifications in business, management, or a related field will be advantageous

About Us:

Frontline Hospitality Melbourne West is a leading provider of parking management solutions, dedicated to delivering exceptional customer experiences.

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