Financial Services Migration Specialist

1 week ago

Sydney, New South Wales, Australia beBeeFinancial Full time $80,000 - $124,999

**Do You Want to Make a Difference?**

Imagine working for a leading financial group, where your actions count and your voice is heard. At Mitsubishi UFJ Financial Group (MUFG), we're 120,000 colleagues striving to make a difference for every client, organization, and community we serve.

We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. Our vision is to be the world's most trusted financial group, and it's part of our culture to put people first, listen to new and diverse ideas, and collaborate towards greater innovation, speed, and agility.

This means investing in talent, technologies, and tools that empower you to own your career. Join us, and you'll be inspired to drive meaningful impact.

**Job Summary:**

The Analyst will oversee migration progress in branches, assist implementation function on the client side by performing installation, system integration setup, technical support, and customer service tasks. Provide supporting tools for customers' transaction execution and respond to clients' inquiries.

On top of this, ensure effective communication, quality assurance, and risk management. This role involves regular status updates to stakeholders (internal and external), facilitating working group communications, and managing project documentation and deliverables.

**Key Responsibilities:**

- Implementation/Integration:

• Adhere to set Roles and Responsibilities to support migration process for cash and eBanking products.

• Take ownership of implementation cases to ensure completion of migration/implementation/integration processes.

• Perform Ebanking system support and maintenance jobs.

• Assist with token management and logistics.

- Monitor Overall Migration Progress:

• Oversee and track migration activities in the branch to ensure timely and successful completion.

• Provide regular status updates to related stakeholders, ensuring transparency and alignment with project goals.

- Stakeholder Communication:

• Facilitate communication within working groups, ensuring all parties are informed and engaged.

• Follow up on project status and issues, ensuring timely resolution and progress.

• Share information and interact with clients to educate and inform about the ISO20022 project and related information.

- Quality Assurance:

• Ensure effective migration quality assurance processes are in place.

• Assess and ensure overall customer impact and readiness towards proposed changes.

• Conduct quality assurance on post-delivery impact of changes to ensure they meet required standards.

- Issue Management:

• Escalate and intervene in issues within related working groups to ensure they are addressed promptly.

• Manage risks and issues, developing mitigation strategies to minimize impact on the project.

- Documentation and Reporting:

• Manage project documents, reports, and deliverables, ensuring they are accurate, up-to-date, and accessible to relevant stakeholders.

**Qualifications:**

- Strong communication and stakeholder management skills.

- Excellent problem-solving and risk management abilities.

- Detail-oriented with a focus on quality assurance and customer impact.

- Ability to work effectively in a fast-paced, dynamic environment.

**Preferred Skills:**

- Familiarity with project Simple IT/system-related processes/customers Payment File Formats.

- Knowledge of regulatory requirements and compliance in the financial sector.

At MUFG, we view our employees as key assets and are committed to hiring based on merit and organizational fit, regardless of race, religion, or gender.

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