Incident Operations Specialist

3 days ago


Australia beBeeIncident Full time $110,000 - $135,000

Experience the thrill of managing incidents in a high-stakes environment. As an Incident Manager, you will be responsible for leading command and control efforts during major incidents.

Your Key Responsibilities
  • Chair technical bridge calls and coordinate with internal and external stakeholders to drive timely incident resolution.
  • Manage priority incidents with urgency, ensuring accurate records and compliance with service level agreements (SLAs).
  • Provide clear communication to stakeholders throughout the incident lifecycle.
  • Support the development of standard operating procedures (SOPs) in collaboration with the team lead and process owner.

This role involves regular engagement with technical subject matter experts and management teams. You will participate in a rotating roster, including staggered start times and on-call duties.

We welcome applications from diverse backgrounds. If you're looking for a challenging role that makes a difference, this could be the opportunity for you.



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